What we know, and who sees it.

DropMaterials is operated by [Legal entity name], [address]. When this policy says “we,” it means that company. You can reach our privacy contact at privacy@dropmaterials.com.

This policy covers the DropMaterials website and apps (together, the “Service”). It doesn’t cover other people’s sites we link to, like a map provider’s navigation app.

Account. Name, mobile number, email, password (stored hashed), and whether you’re giving or taking material. Businesses also give us a business name, yard location, truck types, and team members they invite.

Drop sites. Site name, type, location, address, what you accept and how much, truck access, access instructions, photos you upload, and contact preference.

Loads. Material, quantity, condition, truck, timing, photos, the site it matched to, the driver assigned, and status changes (matched, on the way, dropped, reported).

Location. The location of your yard or drop site (you enter it). Your device location only if you tap “Use my location,” and only at that moment. Driver positions in fleet view are estimated from timing today; if we add live GPS, it will be opt-in per driver and say so.

Costs. Optional numbers you enter — driver rate, truck cost per mile, gate fees, your usual dump sites — used only to calculate your own savings.

Ratings and reports. Ratings you give and receive, and any issue reports with their resolutions.

Technical. Device type, browser, approximate region from IP, and logs needed to run and secure the Service.

• Matching loads to drop sites, ranked by detour time and compatibility.
• Showing the two sides of a drop what they need: name, number, address, instructions, driver.
• Notifications you’ve turned on — match found, truck on the way, drop confirmed, incoming load, weekly summary.
• Reputation: ratings and badges on both sides so people can trust a stranger with their driveway.
• Savings and impact numbers, for you and (in aggregate, never per-business) for the platform.
• Moderation: reviewing issue reports, suspending sites or accounts that break the rules.
• Keeping the Service running, secure, and improving.

Before a match: suppliers see a drop site’s name, materials accepted, truck access, rating, and an approximate location (within about half a mile) for residential sites. Recipients see nothing about a supplier until a load matches.

After a match: the supplier and assigned driver see the site’s address, access instructions, photos, and contact preference. The recipient sees the business name, the driver’s first name, and the load details. Both see each other’s phone number if their contact preference calls for it.

Inside a business: owners and dispatchers see the whole team’s loads; drivers see their own.

Service providers who host, send texts and email, or provide maps see only what they need to do that job under contract. Public impact numbers are aggregated and never identify a person or business.

We share personal data with authorities only when the law requires it, or to protect someone’s safety. We do not sell personal data and we don’t run advertising.

We use strictly necessary cookies and browser storage to keep you signed in and remember your preferences. We don’t use third-party advertising or tracking cookies. If we add analytics, it will be privacy-respecting and disclosed here.

During the current preview, everything you do is stored in your own browser and nothing is sent to a server. The “Reset demo” button under Account clears it.

Account and site data: as long as your account exists. Load history: kept so both sides have a record and so reputation means something; you can export it any time. Issue reports: kept for [retention period] after resolution. Photos: until you remove them or the load is [retention period] old.

Delete your account and we delete or anonymize your personal data within [30 days], except what we must keep for legal, safety, or fraud reasons.

• Export your history as CSV from History.
• Edit your profile, business, costs, and notification channels under Account.
• Turn off any notification channel or event. Transactional messages about an active drop may still be sent.
• Pause or delete a drop site at any time. Deleting removes it from matching immediately.
• Delete your account from Account → Data.
• Residents of California, the EU/UK, and other places with privacy laws have additional rights to access, correct, delete, and object. Email privacy@dropmaterials.com and we’ll respond within the time the law allows.

Passwords are hashed. Data moves over encrypted connections. Access inside our team is limited to who needs it. No system is perfect — if we learn of a breach affecting you, we’ll tell you and the appropriate authorities as the law requires.

DropMaterials is for adults running businesses and properties. We don’t knowingly collect data from anyone under 18. If you think we have, tell us and we’ll delete it.

When this policy changes in a way that matters, we’ll say so in the app and update the date at the top. Continuing to use the Service after that means you accept the new version.